Cookie Policy

This Cookie Policy is maintained by PestMetry to explain how we use cookies and similar technologies on the PestMetry software-as-a-service platform, website, and related applications and services (collectively, the "Services"). By accessing or using the Services, you consent to the use of cookies as described in this policy, except where your browser settings or applicable law require otherwise.

1. What are cookies

Cookies are small text files that a website or application stores on your browser or device. They allow the Services to recognize your device, maintain session state, remember preferences, and support security and performance. Similar technologies, such as local storage, session storage, and web beacons, perform comparable functions and are treated the same way under this policy.

2. Who sets cookies

Cookies set by PestMetry are "first-party" cookies. We may also allow selected third-party service providers, such as authentication, analytics, and security vendors, to set cookies when you use the Services. These providers act on our behalf and are contractually bound to use the data only to provide services to PestMetry.

3. Categories of cookies we use

We use the following categories of cookies and similar technologies on the Services:

• Strictly necessary cookies. These cookies are essential for the Services to function securely and correctly. They enable user authentication, maintain your signed-in session, enforce role-based access controls, and prevent fraudulent activity. The Services cannot operate properly if these cookies are disabled.
• Functional or preference cookies. These cookies remember choices you make while using the Services, such as display preferences, timezone settings, or recently viewed facilities. They improve your experience by avoiding the need to re-enter information each time you visit.
• Analytics and performance cookies. Where we use them, these cookies help us understand how visitors interact with the Services, identify errors, and measure the performance of features. The information collected is aggregated and used to improve the platform.
• No advertising or behavioral targeting cookies. PestMetry does not use cookies to deliver targeted advertising or to build cross-site behavioral profiles of users.

4. Local storage and similar technologies

In addition to cookies, the Services use browser local storage and session storage to keep application state, cache user preferences, and support offline or low-connectivity functionality. Data stored locally remains on your device and is subject to the security settings of your browser.

5. How long cookies last

Cookies may be "session" cookies, which are deleted when you close your browser, or "persistent" cookies, which remain on your device for a defined period or until you delete them. Authentication session cookies are typically session-based; preference and analytics cookies may persist for a limited time to maintain your settings and support product improvement.

6. How to manage cookies

Most browsers allow you to view, manage, delete, and block cookies through their settings. You can also configure your browser to notify you when a website attempts to place a cookie. Please note that disabling strictly necessary cookies, or clearing local storage used for authentication, will prevent you from signing in or using core features of the Services.

For more information about how to manage cookies in common browsers, refer to your browser's help documentation. Because cookie settings are browser-specific, you may need to adjust them separately on each device or browser you use.

7. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our practices. When we make material changes, we will update the "Effective date" above and, where appropriate, provide additional notice through the Services or by email. Your continued use of the Services after an updated policy becomes effective constitutes your acceptance of the updated policy.

8. Contact us

If you have questions about this Cookie Policy or our use of cookies and similar technologies, please contact us at support@pestmetry.com.